1. Information We Collect

We may collect the following types of information:

a. Personal Information:

  • Name, surname, and contact details (e.g., email address, phone number).

  • Business details (e.g., company name, job title, billing address).

b. Non-Personal Information:

  • Website usage data (IP address, browser type, device information, pages visited).

  • Cookies and tracking data are used for analytics, marketing, and service improvement.

2. How We Use Your Information

We use your information to:

  • Provide and improve our digital marketing services.

  • Respond to inquiries, proposals, and service requests.

  • Process payments and manage client accounts.

  • Send updates, newsletters, or promotional materials (with opt-out options).

  • Track website usage and campaign performance.

  • Comply with legal obligations.

3. Data Sharing & Disclosure

We do not sell or rent your personal information. We may share data with:

  • Trusted third-party service providers (e.g., hosting providers, payment processors, ad platforms).

  • Legal authorities if required to comply with laws, regulations, or legal processes.

  • Business partners, only with your consent.

4. Cookies & Tracking

  • Our website uses cookies and similar technologies to enhance user experience and analyse performance.

  • You can disable cookies in your browser settings, though some features may not function properly.

5. Data Retention

  • We keep personal information only as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law.

  • When data is no longer needed, it will be securely deleted or anonymised.

6. Security of Information

We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute protection.

7. Your Rights

Depending on your location (e.g., under POPIA, GDPR, or similar laws), you may have the right to:

  • Access the personal information we hold about you.

  • Request corrections or updates to your information.

  • Request deletion of your personal data.

  • Withdraw consent for marketing communications.

  • Lodge a complaint with a relevant data protection authority.

8. Third-Party Links

Our website and services may contain links to third-party websites. DNA Digital is not responsible for the privacy practices or content of external sites.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the “Effective Date” will be updated accordingly.

10. Contact Us

If you have questions or requests regarding this Privacy Policy, please contact us:

📧 Email: hello@dna-digital.co.za
📞 Phone: 0833211979
📍 Address: 81 Caravelle Road, impala park, boksburg, 1459